Featured on 2017/07/08
Chatbots sure are popular, but how to they fare in terms of doing a good job?
Featured on 2017/04/16
It's late afternoon. For the last 2 hours you've been waiting in line at your local DMV. Such a simple thing as registering a car, but nobody gets it here.…
Featured on 2017/03/18
Another day at the office. It's getting close to lunch, but you feel like you haven't done much so far. You've read all the emails, replied to a few questions,…
Featured on 2017/02/17
It's late evening and you're sitting in front of your computer trying to order pizza online. You're starving. A large salami one. Mmm... Order. Pay with credit card. Error while…