Featured on 2017/06/09
Before Alexa, before Siri, and even before the meme-ified Clippy, there was Microsoft Bob and his rad pad.
Featured on 2017/06/08
Is any form of conversational design Skeuomorph to some extent?
Featured on 2017/06/06
With bots, UX becomes conversational, products talk back, and personas now go both ways.
Featured on 2017/03/17
A brief story on why chatbots fail, and what you can do as a designer to improve the user experience.
Featured on 2017/03/26
There's a backlash against bots. The hype of 2016 is gone with Facebook Messenger's move from chat to menus, Everlane rolling back to email and brands dropping bots as a…
Featured on 2017/02/02
This idea started after I did a research on UX for autonomous cars or self-driving cars. I did some interviews with 4 people, one of them being blind. I was…
Featured on 2017/03/21
I've been working as a UX designer for more than 5 years now, but I actually graduated in Applied Linguistics before I ended up where I am now. Though I…
Featured on 2017/03/22
My mother waited two months for her Amazon Echo to arrive. Then, she waited again - leaving it in the box until I came to help her install it. Her…
Featured on 2017/03/18
Another day at the office. It's getting close to lunch, but you feel like you haven't done much so far. You've read all the emails, replied to a few questions,…
Featured on 2016/09/26
I chose un-moderated remote usability testing because I wanted to capture the experience of the users in their natural habitat, that is, while lying on their bed or hiding the…